Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, register through facebook, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. We may collect facebook public profile information as well as.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Making purchases through the Services
If, as a registered user, you choose to purchase any items while using the Services on CouCou.com or elsewhere, we will be able to access your payment information which is collected by our payment processing providers who ensure your credit card information is encrypted. CouCou does not store your credit card information.
When using our smartphone applications certain features like our newsfeed may collect additional non-personal data from you including, without limitation, device, platform, hashed MAC address, device operating system version and/or generated device identifier information, your device location; this data is used to support internal operations only. We may collect country and/or city information so that we can show you the list of products from the respective country office and send push notifications at more convenient times. If you would like to opt out of these notifications, you can disable notifications to the relevant app using the settings in your smartphone. Please contact support@CouCou.com for more information on how to control access to your information.
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How we use collected information
CouCou may collect and use Users personal information for the following purposes:
If you provide any Personal Data to us, you are deemed to have authorized us to collect, retain and use that Personal Data for the following purposes: Verifying your identity; Verifying your eligibility to register as a user of the Sites; Processing your registration as a user, providing you with a log-in ID for the Sites and maintaining and managing your registration; Providing you with customer service and responding to your queries, feedback, claims or disputes; To facilitate communication between users and its friends on the Sites Performing research or statistical analysis in order to improve the content and layout of the Sites, to improve our product offerings and services and for marketing and promotional purposes; Subject to obtaining your consent in such form as may be required under the applicable law, we (including our affiliated companies and their designated Service Providers) may use your name, phone number, residential address, email address, and other data ("Marketing Data") to provide notices, surveys, product alerts, communications and other marketing materials to you relating to goods and services offered by us on the Sites including but not limited to our business partner companies to use it for surveys, market their products and services.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
DISCLOSURE OF PERSONAL DATA
You further agree that we may disclose and transfer (whether within or outside the jurisdiction of the CouCou entity that you are contracting with) your Personal Data to service providers engaged by us and/or other affiliated companies of the CouCou Group to assist us with providing you with our services (including but not limited to data entry, database management, promotions, products and services alerts, delivery services, payment extension services, membership authentication and verification services and logistics services) ("Service Providers"). These Service Providers are under a duty of confidentiality to us and are only permitted to use your Personal Data not for their own purposes. You agree that we may disclose and transfer (whether within or outside the jurisdiction of the CouCou entity that you are contracting with), your Personal Data to other affiliated companies and/or their designated Service Providers of the Alibaba Group, which comprises a group of companies operating leading online and mobile marketplaces in consumer and business-to-business commerce, as well as cloud computing and other services. When necessary we may also disclose and transfer (whether within or outside the jurisdiction of the Alibaba entity that you are contracting with) your Personal Data to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations for the purposes specified at B.9 above. Any Personal Data supplied by you will be retained by us and will be accessible by our employees, any Service Providers engaged by us. We may share your Account Information with banks or vendors to enable your transactions on the Sites to be completed. In addition, we may use your Account Information to determine your credit-worthiness and, in the process of such determination, we may need to make such Account Information available to banks or credit agencies. While we have in place up-to-date technology and internal procedures to keep your Account Information and other Personal Data secure from intruders, there is no guarantee that such technology or procedures can eliminate all of the risks of theft, loss or misuse. We may provide statistical information to third parties, but when we do so, we do not provide personally-identifying information without your permission.
Your acceptance of these terms
By using our Sites and our mobile apps, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Sites and do not install our mobile apps. Your continued use of our services, following the posting of changes to this policy will be deemed your acceptance of those changes.
+216 29 556 703
This document was last updated on May 14, 2018